Refund policy
We must receive your order back before issuing a refund or an exchange. If you need an immediate shipment, please submit a new order.
We process refunds and exchanges in 1 to 2 business days of receiving the return package. If stock is unavailable, we will notify you immediately.
Undeliverable shipments - Shipments returned to us due to an incorrectly provided address, unclaimed, or refusal, we will automatically refund the order cost of merchandise only minus a 15% restocking fee at our discretion. For all refused shipment, return shipping charge will be deducted from the refund. We will not be responsible for any error caused by the carrier (USPS, FedEx or UPS) unless it is a guaranteed shipping method. If the carrier agrees to refund, we will process the refund based on its decision.
We process refunds and exchanges in 1 to 2 business days of receiving the return package. If stock is unavailable, we will notify you immediately.
Undeliverable shipments - Shipments returned to us due to an incorrectly provided address, unclaimed, or refusal, we will automatically refund the order cost of merchandise only minus a 15% restocking fee at our discretion. For all refused shipment, return shipping charge will be deducted from the refund. We will not be responsible for any error caused by the carrier (USPS, FedEx or UPS) unless it is a guaranteed shipping method. If the carrier agrees to refund, we will process the refund based on its decision.